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Monday, 15 June, 2009#

Character Building is Integral in the Journey of Life

During the recent V-Convention last month in Malaysia, I had the privilege to address an audience of over 6,000 people. One of the topics I spoke on was ‘character building’, which I have also occasionally touched upon in my previous Gems of Wisdom posts.

What is ‘character’? Character is the most fundamental definition of any person. It is what differentiates us as humans. It is our very essence. It is what guides us in our journey from being a ‘nobody’ to a ‘somebody’.

How then does one build character? Character building begins with our thoughts. Thoughts translate into words. Acting on our words forms habits. And over time, habits shape character.

Character development is a continuous process and is so important in our lives. Be it the business of life or the business of work, the reality is, our journey is all about relationships and teamwork. Remember, you are the leader of the team you build. And if you seek to build a team that lasts, as is the goal of every leader, it is important to have a rock solid foundation of good character.

True, every person is unique. We are all born under different circumstances; go through different life experiences, all of which contribute to shaping our character. While some take on leadership roles effortlessly, there are many who feel they lack in the qualities of a good leader. This is where character building helps.
 
Generally, every human being is unconsciously attracted to people with good qualities. Virtue, compassion, goodness... these are just some of the qualities people seek in others.
Remember, whether we want it or not, our character comes across clearly and transparently to anyone tuning into us, consciously or otherwise. So avoid falling into the trap of pretentious behaviour just to impress someone or achieve short term gains. To be really successful, be honest to yourself, and to your team.

To be a successful leader, build that character in yourself that you would like to see in your leader. Ask yourself, “Would I actually like to follow a leader like myself?”, “Am I not a leader?”, and “Should I not have the qualities that make one?”

Your character determines your destination. If you don’t like where you are headed today, create your path towards your desired destiny. Character is what will help shape that path.

It is no secret. There are many ways to build your character. One way is to conquer your fears. It is one of the biggest tumbling blocks in developing character. Be confident!

Talking about a good thing also leads to it. Constantly associate with people who carry good qualities or are successful. Learn, adopt and absorb their positivity.
 
Refrain from doing what is not good for you. Control your senses. Weak morals point to a weak character. If you allow yourself to be swayed by simple things, how can you expect to be trusted? Practise strict discipline. If a person is not hard on himself, the world will be hard on him; if he is hard on himself, the world will be easy on him.

Last but not the least, in your journey from being a ‘nobody’ to a ‘somebody’, find someone who will be a contrarian to you; someone who will challenge you just when you think you have found the easy way to success. By doing so, you will find yourself sharpening your skills, wanting to learn, focussing on building yourself and making the necessary changes to be better. This is the fastest way to build your character.

Please take a moment to ponder… Character building is not a one-off attempt. It is a continuous process in the cycle of life. Once we have traveled the path from being a ‘nobody’ to a ‘somebody’, we have to start all over again. We have to step back into the shoes of other ‘nobodies’ in our team and lead them through the same journey. And that is the true test of character.

Sincerely,

Joseph Bismark

Group Managing Director, QI Ltd

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Wednesday, 20 May, 2009#

Trust Your Anchor

Like a boat being battered about in the open sea amidst a raging storm, we too are sometimes caught rocking about in our own ocean of uncertainty and doubt. In times like these, it helps – just like the battered boat – to have an anchor.

We need an anchor that we can hold onto when there are challenges. The reason we need anchors in general is so that we will not be swayed or distracted when challenged. We should be able to drop our anchor into the troubled sea to stable ourselves and remind us of certain things. In this way, an anchor is a sort of ‘point of reference’.

One such anchor is trust. With a friend or partner in life, it is easy to get through each day without much trouble. But when conflict or uncertainty arises, without the anchor of trust, there will be nothing to which you can both cling. Let me explain with an example. Think about two police partners. They go in for a raid and they ‘have each other’s backs’. One sees what’s ahead, and the other watches out for what could be coming up from behind. They trust each other, so if one partner yells out “Duck!”, the other partner is not going to question why. They drop their trust anchor and they duck without question. This is important: to be able to trust someone not only in the good times, but also in the tough times, without question.

Another anchor is being able to trespass and not allow that trespass to become personal. If my friend is doing some wrong – perhaps they have a bad attitude at work and it is causing others to not want to work with him – then I would tell him, because I care about that person. My friend should be able to drop his anchor and believe me, even if he can’t see it for himself. If he is not able to do this, then he will resent me for pointing out something that is not necessarily positive about him. This could do damage to the friendship.

Please take a moment to ponder… Anchors are a way for us to rely on ourselves and on others. They are an important part of relationships and a vital part of our own development. If someone tells you something that may be hard to hear, you should not be angry with them. You don’t get angry at a mirror when you look at it and it shows you that your hair is messy, now do you?

Sincerely,

Joseph Bismark

Group Managing Director, QI Ltd

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Thursday, 14 May, 2009#

The First Mentors of Society

The month of May is a month for mothers, and this past Sunday was the day on which we should all have taken a moment to realise the huge role that mothers play; for mothers play one of the most significant roles there are – not just in the formation of the personality and values of their children, but also in the formation of society as a whole.

So, to all the mothers and the future mothers, I say to you that your role is honoured. You are the first teachers and mentors of society. It is from you that we first learn about morality and from whom we form our beliefs and our principles. It is the mother who first teaches each of us – as eventual members of society – about compassion, strength, humility and honour. Mothers are the embodiment of compassion, patience and tolerance.

Women in general are given a special ability to withstand pain more than men; the pain threshold of a woman is amazing. Mothers withstand the heartache of seeing a child make mistakes and they persevere as they watch a child learn from those mistakes. Women can bear the pain of giving birth and they willingly endure this pain. A man could not. Despite the pain and risks involved with childbirth, women lovingly and willingly give birth to children and nurture them through good and bad. In this way, women are giving birth to society at their own expense. Mothers have a natural affinity and affection to having children.

Above the pain, the risk and the heartache of being a mother, above all else, mothers sacrifice themselves for their children. Mothers have great responsibility because they’re the teacher of the child and with great responsibility comes great sacrifice. All mothers should realise this. It is their duty to ensure their child grows up honourable and develops to be an active, valuable and socially conscious member of society. It can be hard for a woman, who becomes a mother, to find the balance between her career and her bound duty to her role as a mother. Women in general have to understand how important this balance is. This is part of the sacrifice of being a mother. Once you have a child, that child becomes your priority and this is not something to be ashamed of. A woman can still be ‘corporate’. But she will realise from the moment she becomes a mother, that her most important and most rewarding job is to love, teach, nurture, support, guide and raise her child. There is a balance to be found between being a ‘corporate woman’ and a mother. This balance may be hard to find, but it is important to us all that the mothers of the world find this balance. And the rest of us must support her as she walks this delicate line.

Please take a moment to ponder… a mother must always be respected because of the ‘services’ she has ‘rendered’. This service is un-repayable. A child, in every aspect, owns his or her life to their mother. A mother should never be undermined or belittled. A mother should be cherished, loved and remembered for the pain and the sacrifice she made. Most importantly, she should be honoured for the love and care she has given us and for her role in creating society.

Sincerely,

Joseph Bismark

Group Managing Director, QI Ltd

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Wednesday, 22 April, 2009#
Saving Mother Earth

Human beings are smart. In fact, we are so smart that we have used our intelligence to perfect the four animal propensities – eating, sleeping, mating and defending. But perhaps we’re not so smart after all, because this process of perfecting has come at the expense of the Earth, endangering this planet and its inhabitants for the purpose of profiting.

Today is Earth Day. A day when, globally, we are all supposed to take stock of our impact on the world and try to minimise that impact. There is a lot of significance in this Earth Day – a ‘world-day’ concept that has been around since the 1970s – and I would encourage everyone to do what they can to contribute to the active awareness and practice of environmentally beneficial behaviour.

But I would also encourage everyone to consider every single day as Earth Day. I feel that we must all realise that we are not individual people or individual countries whose actions affect only ourselves. This is together our joint responsibility. If the Earth can no longer sustain us, then it does not matter who we are and where we come from. No one will survive if the Earth does not.

Personally, I try to do my bit – I am conscious of my consumption behaviour, I am a vegetarian, I try to live ‘green’… but I know I could do more. We could all do more.

Every day should be considered Earth Day because we must treat the Earth as a mother. Because that is what the Earth is, and we are suffocating our mother. From her we get produce, trees, plants, air to survive, water, fire. We have to see it like that. See it as a whole. We all depend on Mother Earth to survive, and if we don’t realise how dependent we are on ‘her’ – despite all our technological advancements – we’re simply not going to survive. We will lose Mother Earth as our home.

Our resources are depleting. And we are all part of the cause. We can also be part of the solution. We must make a collective, cohesive effort to do something about it. We must not think of ourselves as country versus country, or person versus person, but rather as one unit that survives on one thing for our very survival: the Earth.

Perhaps the enormity of the consequences are simply too unfathomable for us to actually grasp the reality of the situation. Perhaps we simply cannot comprehend how desperate the situation is. I am not a doom-and-gloom person, but this is the reality: we are suffocating the very thing that allows us to breathe. Awareness campaigns such as Earth Day and the recent Earth Hour, are important in that they are hopefully helping to drive home the comprehension that we must do something. It starts with all of us and it is up to all of us.
 
The Earth is our temporary home and the home of our future generations. Let’s treat it with the care and importance it deserves.

Sincerely,

Joseph Bismark


Group Managing Director, QI Ltd


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Friday, 17 April, 2009#

Descend to Escape the Well

I have always looked upon other people as being like threads that are woven together in intricate patterns to form the fabric of the communal world we live in. Take, for instance, the fact that in the collective life that we all share, we are surrounded by many people, of different backgrounds, with varying opinions, from various walks of life, with diverse areas of individual expertise. I am so grateful that our life offers us this. The way I see it, this means that life affords us a wealthy existence through the rich value of information and knowledge we can gather from others. We all live in our own world, but as long as we don’t walk around with our minds and eyes closed, everyone’s world can be positively enhanced and enlightened by the ‘worlds’ of others.

It pleases me that many of these important ‘threads’ are people whom I consider to be Greater Authorities. Greater, or higher, authorities are, to me, people who have an area of knowledge in which they excel, and they share this information with others. I am thankful for these people, as they allow me to be continually learning. Because in life, if we are not learning, we’re not really living, are we? When you say, ‘I know everything’, you stop learning. Admitting to what you do not know takes a lot of humility. To say you know everything is the height of arrogance.

Recognising, listening to, and learning from greater authorities allow us to learn things that would otherwise be outside our own realm of experience and knowledge. The knowledge these people share is of the sort that we should accept, even though we may not be able to test that knowledge ourselves. If we are smart and humble, we will learn from this knowledge. This is learning through the process of ‘descending’. We allow knowledge to descend to us from higher authorities. But, if we are arrogant and closed minded, we will disregard anything that we have not experienced ourselves, to our own detriment. This is the process of learning through ascending.

Allow me to illustrate the perils of learning through ascending.

There was a frog who lived at the bottom of a well.  This frog had never left his little world in the well, and he had no intention of ever doing so. One day, the frog’s cousin – who had been hopping around the globe, sightseeing and having adventures – stopped in to visit his cousin in the well. The cousin was telling spectacular stories about the mountains he had seen on his travels. But the frog in the well looked confused.

“These mountains can’t be any taller than the walls in my well. These walls are the tallest things I’ve ever seen. They are the tallest things in the world,” said the frog in the well.

The frog’s cousin continued his tale, telling the frog in the well about the amazing shades of green and brown he had seen on these mountains.

“What are these silly shades you talk about, cousin? I know that there is only one colour green, and it is the colour of the moss here in my well. And I know for a fact that the only brown is the colour of these rocks here in my well.”

The frog’s cousin was not discouraged, but decided to stop talking about mountains. Instead, he started to explain about the big, wide oceans he had seen. The cousin said that even if there was no rain, the oceans could never dry up because there was so much water!

The frog in the well started drinking as much water as he could from the well.

“Is there this much water in the ocean?” he said, pointing at his big belly, now full of water.

“Oh no, no,” said the cousin. “The ocean is so huge with water. Much, much more water than could fit in your belly!”

So the frog in the well drank even more water, and his belly became more bloated. “Is it this big?”

“Oh no, no. You could never drink as much water as the ocean. It is much bigger!”

But the frog in the well, with his limited perception of how ‘big’ something could be, did not believe that he could not drink more water than the ocean. He did not believe what his cousin, who had seen the ocean, had told him.

So the frog in the well drank more and more water. And more, and more, and more as he tried to drink as much water as the ocean.

And then he exploded.

I remember that story from when I was growing up in the ashram. I remember thinking to myself, ‘How can the frog be so dumb!’

Now that I am older, I realise that the frog in the well was arrogant, and that made him dumb. He was not willing to listen and learn from a greater authority. Because he had not seen mountains with his own eyes, he was not willing to believe someone else when they told him that mountains were higher than the tallest thing he had seen: the walls of his well. And instead of learning something by allowing knowledge to descend to him from someone who was a greater authority on what the world was actually like, he was trying to learn by ascending. He had to drink enough water to match the ocean so he could learn how big the ocean really was. And this was his downfall.

Please take a moment to ponder… Even if we are in our own well – our own little ‘world’ – we can still learn. Be wise enough to admit that you do not know everything. Be humble enough to realise that some things in life are beyond your own imaginations, scope, or reality of experience. Be open minded enough to learn, even if you can’t experience it for yourself. Be aware enough to recognise greater authorities when you meet them. Learn from them by allowing their knowledge to descend to you. Be sure that you go to the right authority for the right knowledge.

Analyse each colourful thread in the fabric of life. Rationalise it. Evaluate it. And add to it.

Sincerely,
Joseph Bismark

Group Managing Director, QI Ltd

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QuestNet Mr Joseph Bismark

Profile

When Joseph 'Japadas' Bismark became the Group Managing Director of multimillion-dollar global conglomerate QI Group of Companies in December 2008, the face of the organisation that he co-founded a decade ago began to change immediately. His role of Executive Chairman of QI Group's subsidiary QuestNet also took on new life.

Even as Mr Bismark took over the mantle from his partner, he had already established a firm channel of communication with employees of the organisation and thousands of entrepreneurial aspirants through his popular Gem of Wisdom (GOW) series.

A firm believer in the power of teamwork, he has repeatedly stated, "I am only as good as my team".

A man of immense spiritual character and inspiration to his family, friends and business partners worldwide, Mr Bismark's leadership style is as unique as the man himself. His views and actions serve as a constant reminder that success is not just built on material achievements, but also on spiritual growth, inner satisfaction and peace, which we acquire through meaningful service to others. His musings on this Gems of Wisdom blog help ensure that employees and customers of the company never lose focus of the fundamental values on which the QI Group was built.


What are the Gems of Wisdom?

"Welcome to the blog of the Gem of Wisdom (GOW) series. This is the place where I am able to share my thoughts and reflections on life with all of you. My treasured employees within the QI Group have long been privy to these Gems through an internal QuestNet company email I send out a few times a week, as well as through the QI Group intranet. As many of the email and intranet's readers have shared the GOW with their friends and associates outside of the company, I have had more and more requests to make my little Gems available to a wider audience.

It seems there are many people out there who want to take a more proactive approach in analysing the world around them and their place within that world, both literally and spiritually. And so, here I am, entering the online universe in a humble attempt to spread a bit of what my own life experiences have taught me through these Gems of Wisdom. I hope you enjoy reading them as much as I enjoy writing them; such is the joy of sharing. Please join me in not only sharing my thoughts, but in sharing your own thoughts, comments, feedback, and even your own Gems of Wisdom, with me."

-- Joseph Bismark

Gems for All

True to that philosophy, Mr Bismark has empowered his team to give a voice to the changes they seek, helping him to lead the organisation into a new decade of excellence. Gems of Wisdom is that voice through which even the most junior employees of the group are able to take part in the evolution of the company and share their personal thoughts. By turning his Gem of Wisdom series into the Gems of Wisdom blog, Mr Bismark has opened that channel to everyone.















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