Having adequate resources is vital to a company’s ability to conduct its business. More so, having the right resources is paramount to a company’s success. But let me ask you: what is the most important resource in your company? Which resource is the one that makes all your other resources really work for you?
It is so easy to get caught up in having the latest technological systems; the best office equipment; the strongest branding; the most competitive public image. All of these are important, but what about people? Your employees, your directors, your suppliers, your contractors?
I would argue that it is having the right people – and how we select, develop, educate and support those people – that could be counted as the most important resource that a company has. People are our greatest asset. Without knowledgeable and skilled staff; without polite and enthusiastic customer representatives; without focussed and committed managers; without these people, the company robs itself of the very foundation on which to build corporate success.
Like any asset, we must invest in our people to help them grow to their full potential. The relationship between a company and its employees is a symbiotic one. By raising our employees to achieve greatness, we are fostering greatness in the company. We are also nurturing genuine loyalty amongst the people who, at the end of the day, hold the company’s success in their hands.
We all know that it costs so much more time and money to find, recruit, train and induct talented new staff that it does to retain the staff we have. It is important therefore that we truly realise just how important our people are as a resource to the company. And it is also important that we commit ourselves to encouraging a supportive and satisfying working environment and corporate culture, in which these employees are able to flourish.
Please take a moment to ponder… A happy worker is a good worker. We should never think of our employees as unemotional machines assigned to fulfil a job. Nor should we ever view our staff as being a means to an end. Companies should empower their people to be the very best they can be. The rewards of doing so are great for both employer and employee.
Group Managing Director, QI Ltd