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Friday, 28 November, 2008#

FOLLOW UP!

As the famous saying goes, "ideas are a dime-a-dozen, but the men and women who implement them are priceless".

The world is full of people with great ideas motivated with the best of intentions and yet the majority of them never seem to perform. Such people will invariably make poor leaders.

NOTHING GREAT CAN EVER BE ACCOMPLISHED WITHOUT FOLLOWING UP!

What makes a good follow-up?

1. Listen
We must learn to listen. We need to have the patience to hear every detailed concern about challenges that our peers, staff, managers, customers and leaders face in the field. By listening, we can genuinely appreciate what others are going through and become motivated to do something about the problem.

2. Involve others to help formulate the solution
There are many perspectives in life and we all need to hear different ideas or solutions on how we can get things done. After hearing all sides, we can decide what course of action is best to take.

3. Follow-up and follow through
This is only possible if you know where you're going! It is only possible if you have a goal and you have shared that same goal to the people in your team.

Build a program in your department where you make it a point to hear opinions, comments, or suggestions from your team. Such feedback processes should be programmed into our business culture. This will help us to listen carefully to what people have to say about us.

What is more important is that we gain an indication of an action plan in response to what we have heard. Feedback and following up like this allows us to:

1. Analyse and implement a possible solution
2. Test the solution with selected target groups
3. Take results back to the team
4. Enlist the full support of everyone on the team
5. Implement effective changes

Please take a moment to ponder... if we learn to follow-up and to follow-through properly, then we can all make the necessary changes to improve our company.

A simple follow through of ideas is what will get things done.


Sincerely,

Joseph Bismark

Group Managing Director, QI Ltd

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Friday, November 28, 2008 7:45:15 AM UTC #    Comments [2]  |  Trackback

 

QuestNet Mr Joseph Bismark

Profile

When Joseph 'Japadas' Bismark became the Group Managing Director of multimillion-dollar global conglomerate QI Group of Companies in December 2008, the face of the organisation that he co-founded a decade ago began to change immediately. His role of Executive Chairman of QI Group's subsidiary QuestNet also took on new life.

Even as Mr Bismark took over the mantle from his partner, he had already established a firm channel of communication with employees of the organisation and thousands of entrepreneurial aspirants through his popular Gem of Wisdom (GOW) series.

A firm believer in the power of teamwork, he has repeatedly stated, "I am only as good as my team".

A man of immense spiritual character and inspiration to his family, friends and business partners worldwide, Mr Bismark's leadership style is as unique as the man himself. His views and actions serve as a constant reminder that success is not just built on material achievements, but also on spiritual growth, inner satisfaction and peace, which we acquire through meaningful service to others. His musings on this Gems of Wisdom blog help ensure that employees and customers of the company never lose focus of the fundamental values on which the QI Group was built.


What are the Gems of Wisdom?

"Welcome to the blog of the Gem of Wisdom (GOW) series. This is the place where I am able to share my thoughts and reflections on life with all of you. My treasured employees within the QI Group have long been privy to these Gems through an internal QuestNet company email I send out a few times a week, as well as through the QI Group intranet. As many of the email and intranet's readers have shared the GOW with their friends and associates outside of the company, I have had more and more requests to make my little Gems available to a wider audience.

It seems there are many people out there who want to take a more proactive approach in analysing the world around them and their place within that world, both literally and spiritually. And so, here I am, entering the online universe in a humble attempt to spread a bit of what my own life experiences have taught me through these Gems of Wisdom. I hope you enjoy reading them as much as I enjoy writing them; such is the joy of sharing. Please join me in not only sharing my thoughts, but in sharing your own thoughts, comments, feedback, and even your own Gems of Wisdom, with me."

-- Joseph Bismark

Gems for All

True to that philosophy, Mr Bismark has empowered his team to give a voice to the changes they seek, helping him to lead the organisation into a new decade of excellence. Gems of Wisdom is that voice through which even the most junior employees of the group are able to take part in the evolution of the company and share their personal thoughts. By turning his Gem of Wisdom series into the Gems of Wisdom blog, Mr Bismark has opened that channel to everyone.















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